Terms & Conditions

Logiealmond Estate
Booking Terms and Conditions
for holiday accommodation

 

Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings.

 

Bookings are subject to the following terms and conditions:

• A contract between you and Logiealmond Estate will come into existence when payment is received and a booking confirmation is issued showing the confirmed holiday dates. The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms and conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking.

• A 20% deposit of the holiday cost is payable at the time of booking. Bookings made less than three weeks before your arrival date must be paid in full, plus the £500 refundable damage deposit.

• The balance and refundable damage deposit must be paid no later than three weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and the guest will remain liable to pay the balance of the cost as per the cancellation policy.

• All cancellations must be notified in writing. If you cancel your holiday more than 30 days before check-in, you will receive a full refund. If you cancel between 14 days and 7 days before the check-in, you will receive a 50% refund. If you cancel within 7 days of check-in then the full balance remains due and is not refundable.

• We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

• Your booking will not be cancelled by Logiealmond Estate except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us. Where possible we will offer alternative accommodation.

• We do not allow parties or events in our properties. Guests are asked to respect quiet hours between 9pm and 8am.

• The maximum number of persons using the accommodation at any time must not exceed the amount stated in the accommodation details and only those listed on the booking form can occupy the property. Infants under two years of age, sleeping in a cot, are not included in the maximum number of persons. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.

• Bookings cannot be accepted from persons under eighteen years of age.

• Logiealmond Estate reserves the right to refuse a booking without giving any reason.

• Our property manager, housekeeping team or representatives reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.

• Check-in is normally between 4pm and 7pm unless otherwise agreed and guests are required to vacate the property by 11am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests.

• A £70 cleaning fee is automatically applied to all bookings.

• One well-behaved dog is allowed in Coach House, Stables Cottage and Stormont House. Please do not allow your dog on the furniture, especially beds and sofas. Guests are responsible for cleaning up after their dog. A charge of £30 is added to cover extra cleaning costs.